When using Prime Mover, you might want to perform maintenance, such as deleting unneeded files and clearing some files to regain disk space. This tutorial illustrates the complete procedure.
Step 1 – Use the package manager to delete backups
Login to your WordPress site and go to Prime Mover -> Packages. Review each of the packages and decide which one you would like to delete. Take note that after deleting – the file is completely lost so make sure you do this process carefully.
If you have a fairly large site, backup files can easily clog it up and use significant disk space. Deleting very old and unused backups can help free up some space, which is very useful if you are in a hosting environment that limits disk space.
Step 2 – Use “Delete all backups and files” feature
Now, if you want to delete all backups and logs to regain all disk space used by Prime Mover. You can easily do that using the “Delete all backups” button:
- Login to your WordPress site.
- Go to Prime Mover -> Settings.
- Scroll down to the “Backup management” section.
- You should see the red “Delete all backups” button.
- Before you proceed, you can click “Compute backup directory size” to quickly check how much disk space is being used by all of your existing Prime Mover packages/logs.
- When you want to delete all backups and all logs – click the “Delete all backups” button.
- It will ask for confirmation. (Be careful because these files cannot be restored once deleted!)
- Once you proceed, you can re-compute disk usage using “Compute backup directory size,” it should now be zero.
[Optional] Step 3 – Manually clear up the Prime Mover import files directory
If you have used the Prime Mover default upload feature (usually available in free versions) and these uploads fail (e.g., your connection is disconnected, you are in unstable Internet, or you have canceled the upload, etc.), you can delete these chunks inside your Prime Mover import files directory.
- Log in to your WordPress server via FTP or any file manager (e.g., the one provided by your web host).
- Navigate to /wp-content/uploads/prime-mover-import-files/
- If this directory exists, please go inside it and delete all files (if there are files in it).
- If this directory does not exist, that’s fine—since it is only created when you restore a site via upload.
Need help?
Please contact our technical support. For faster resolution, please include screenshots, details, logs, and—much better—WordPress/ SFTP access to your site if you need immediate assistance.
Last updated: November 30, 2024