How to update Prime Mover PRO to the latest version if you encounter an error?

Problem

You attempted to update the plugin to the most recent version but were unable to do so due to an error. Examples of such errors could be the 403 forbidden errors or any errors pertaining to Freemius data.

Cause of this issue

This usually occurs because your site has corrupted data. Other plugins may be blocking the update.

Solution

• Deactivate all versions of the Prime Mover plugin on your site.
• Delete all old versions of the Prime Mover plugin in your /wp-content/plugins/ directory.
• Temporarily deactivate your license from inside your Freemius account.
• Reset your Freemius licensing data by following these procedures.
• You can download the latest version of the Prime Mover PRO plugin from inside your Freemius account and save it to your desktop.
• Reinstall and re-activate Prime Mover PRO on your site. (network activate if multisite).
• Re-enter the license key in your selected site.
• Done. You successfully upgraded your Prime Mover PRO to the latest version.

Still unable to update?

Please get in touch with our technical support.

Last updated: November 22, 2024