Make sure you use the PRO version
You cannot activate a license on a FREE version, so you need to make sure you use the PRO version of the plugin. You should only use the latest PRO version for the best stability and performance. If you have already upgraded your account to PRO or just recently purchased via your WordPress admin or on our pricing page, then you can download the latest PRO version.
Please follow the steps below:
- Log in to your Freemius account using the credentials provided in the email.
- Download the PRO version zip from Downloads.
- Upload the Prime Mover PRO zip to your site to install (via Plugins -> Add New from your WordPress admin dashboard). Or you can unzip it in your plugins directory (/wp-content/plugins/).
You will know if it’s a PRO version because the plugin name is “Prime Mover PRO” and the plugin slug should be ‘prime-mover-pro‘.
Activate the license in a multisite
To activate a license in any of your subsites or sites in a multisite, please refer to this dedicated tutorial.
Single-site license activation
- Activate Prime Mover PRO by logging in as an administrator and going to the Plugins section in your admin dashboard.
- If it asks for a license key, enter the license key. You can get this from your Freemius account -> go to Licenses. You can also get the license key from your email (after purchase, we email all the details to your inbox, including the license key).
TIP: If you don’t see the activate license key page when you activate your PRO version, you might already have a license key recognized by Freemius. Go to Prime Mover PRO -> Account and then click “Sync” to verify that you have the PRO plan enabled already. You can check out this tutorial to determine if you have successfully activated the PRO version.
- After entering the license key, click the “Activate license” button, and as long as you are within your license quota credits, it should activate.
TIP: If the license activation failed due to insufficient license credits or quota, please deactivate the license first and then re-activate it on this site. This can happen if you exceed your licensing quotas. For example, you are a one-site license PRO plan, which you already use on another site. You cannot activate it anymore on this site.
- When you don’t see errors, you should have successfully activated the PRO version and its license on your site. You can double-check if you have activated your PRO plan by looking at this short tutorial.
Last updated: August 26, 2025